Privacy Policy
Effective: January 1, 2024
Speed-E'z Exchange & Courier Service ("we," "our," "us") is committed to protecting your privacy and ensuring a positive experience on our website and with our 24/7 answering services. This Privacy Policy and Terms of Use explains how we collect, use, disclose, and safeguard your information when you visit our website https://speedez.com and use our services. Please read this document carefully.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information
When you use our website and services, we may collect personally identifiable information that you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Address
- Payment information
- Any other information you choose to provide
Non-Personal Information
We may collect non-personal information about you whenever you interact with our website and services. Non-personal information may include:
- Browser type
- Operating system
- Access times
- Pages viewed
- IP address
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. For more information on how we use cookies and how you can manage them, please refer to our Cookie Policy.
Use of Your Information
We may use the information we collect about you in the following ways:
To Provide Services
- To provide, operate, and maintain our 24/7 answering services
- To process transactions and send related information, including purchase confirmations and invoices
To Communicate with You
- To respond to your comments, questions, and requests
- To provide customer support and service updates
To Improve Our Website and Services
- To understand and analyze how you use our website and services
- To develop new products, services, features, and functionality
For Marketing and Promotional Purposes
- To send you promotional communications
- To provide you with information about our services and features
Disclosure of Your Information
We may share information we have collected about you in certain situations:
With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
For Legal Purposes
We may disclose your information if we are required to do so by law or if we believe such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent fraud
- Protect against legal liability
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. In addition, as a provider of services that may involve the handling of Protected Health Information (PHI) subject to the Health Insurance Portability and Accountability Act of1996 (HIPAA), we implement safeguards to comply with HIPAA regulations. These measures include:
● Administrative Safeguards: Policies and procedures designed to clearly show how data is to be handled and who is responsible for ensuring HIPAA compliance.
● Technical Safeguards: Technology and the related policies that protect data and control access to it. This includes encryption, secure access controls, and monitoring systems.
● Physical Safeguards: Measures to protect the physical environment where information is stored, including secured facilities and restricted access to hardware containing PHI.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information under applicable state privacy laws, such as the California Consumer Privacy Act(CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act(VCDPA), and other relevant state privacy laws:
Access and Correction
You may have the right to access the personal information we hold about you and to request corrections of any in accuracies.
Deletion
You may have the right to request that we delete your personal information, subject to certain exceptions.
Objection and Restriction
You may have the right to object to or request that we restrict certain processing activities.
Data Portability
You may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. This includes, but is not limited to, denying you services, charging you different prices or rates for services, or providing you a different level or quality of services.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Terms of Use
By accessing or using our website and services, you agree to be bound by the following terms and conditions:
Use of Services
You agree to use our services only for lawful purposes and in accordance with this Privacy Policy and Terms of Use. You are responsible for your use of the services and for any content you provide, including compliance with applicable laws, rules, and regulations.
Prohibited Activities
You agree not to:
● Use our services in any way that could harm, disable, overburden, or impair our services or interfere with any other party's use and enjoyment of our services.
● Attempt to gain unauthorized access to any part of our services or any systems or networks connected to our services.
● Engage in any activity that is fraudulent, abusive, or illegal.
Intellectual Property
All content and materials available on our website and through our services, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Speed-E'z Exchange & Courier Service and are protected by applicable copyright and trademark law. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the services without our express written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Speed-E'z Exchange & Courier Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii)any interruption or cessation of transmission to or from the services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Speed-E'z Exchange & Courier Service
210-615-0964
4926 Research Dr. San Antonio, Texas 78240